Maintenance schedule
To ensure a reliable and uninterrupted trading experience for our users, maintenance is regularly performed on our platforms. Below, you’ll find the scheduled maintenance hours for each platform, allowing you to plan your trading activities accordingly.
| Maintenance Date | Platform | Start Time (UTC) | End Time (UTC) | |
|---|---|---|---|---|
| 26 September | MT4 | 10:00 | 15:00 | |
| 26 September | MT5 | 10:00 | 15:00 |
| Platform | Day | Start time (AEST) | End time (AEST) |
|---|
During these short maintenance periods, clients may be unable to access their accounts or place trades.
We’re here to help
Whether you need to contact us for trading hours, platform support or a general enquiry, our friendly team is here to assist.
We have a multilingual customer service team, available to support you 24/5.
Phone
Chinese services: 400 120 8537
English services: +248 4 671 903
Email
General Support & Inquiries: [email protected]
Platform Support & Inquiries: [email protected]
Account Support & Inquiries: [email protected]

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